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Delete Your Account

You can delete your Sport Sanctuary account at any time, free of charge. Choose one of the two ways below.

If anything on your account is still in progress, you may need to finish or cancel it before your account can be deleted. The app tells you if so.

1. In the App

Sign in, tap My account and choose Edit profile. Scroll to the bottom and tap Permanently Delete My Account, then follow the three steps. Your account is deleted straight away.

2. By Email

Can't sign in? Email us from the address you signed up with and ask us to delete your account. We'll check it's you and delete it within 30 days.

Email Us

support@sportsanctuary.app

What We Delete

Your login and email address, profile, photos, Athlete Passport, messages, friends and followers, sponsors, settings and your linked YouTube channel access.

What We Keep

Match results and tournament draws stay so your opponents' records remain correct, but your name is removed from them. Videos on your own YouTube channel stay there until you delete them on YouTube. If the law requires us to keep a record, we keep only that, for as long as required.